Customer Support Program

Customer Support Program

Our highly trained support team have the skills and knowledge to handle all your PF 360 Print Infinity or PF 360 Capture support issues and are ready to help.

Our highly trained support team have the skills and knowledge to handle all your PF 360 Print Infinity or PF 360 Capture support issues and are ready to help.

Book a consultation

Book a consultation

Front Line Support Services

Provide full support including best-effort support for other customized solutions

Product Feature Upgrades

Receive product update roll ups, service packages and solution updates free of charge.

Open
Availability

Receive enhanced response time and telephone or email access to our support engineers.

Already a Customer?

Check out our user guides below to get started.

Industry Best Practices

Ensure architecture design and setup are implemented using industry best practices.

Accelerated Time to Deployment

Accelerate your platform go live time to deployment with our team or professionals.

Faster Adoption and Productivity

With hands-on training and support, train end-users faster and ensure productivity.

Faster Response Times

Access our support team 24/7 through email or telephone for any issues you may have.

Quicker Case Resolutions

With technical and account manager support, resolve your support ticket cases faster.

Maximize Platform Capabilities

Receive expert assistance and support to maximize platform capabilities.

Don't Trust Just Our Word…

Implementing PF 360 Capture has transformed our accounts payable process, significantly reducing manual tasks and improving efficiency.
Susan Smith
Funding & Grants Research Analyst, Municipality of North Grenville
PF 360 Capture has cut the time required for AP processing approximately in half and boosted productivity by 60%, while also making AP team members more fulfilled.
George Hatzigeorgiou
Chief Financial Officer, Contrôles Laurentide
Investment in PF 360 Capture has led to significant savings from not having to hire additional staff and allows current staff to focus on higher-priority tasks.
Eva Kazemi
Accounts Payables Supervisor, Longos
Process Fusion has also enabled us to digitally transform, by digitizing our payment workflows, improving staff efficiency, and streamlining processes.
Anna Zhang
Associate Director of the PassportONE
We are no longer required to shuffle through paper as all requests are easily searchable. Since go-live, we have not lost one requisition
Lindsay Lankin
Manager Patient Access, Makenzie Health
PF 360 Capture was not only able to offer us a multi-system solution, but one that would integrate with the systems that we had.
Michael Borman
Interim IT Manager, St. Mary’s General Hospital
Implementing PF 360 Capture has transformed our accounts payable process, significantly reducing manual tasks and improving efficiency.
Susan Smith
Funding & Grants Research Analyst, Municipality of North Grenville
PF 360 Capture has cut the time required for AP processing approximately in half and boosted productivity by 60%, while also making AP team members more fulfilled.
George Hatzigeorgiou
Chief Financial Officer, Contrôles Laurentide
Investment in PF 360 Capture has led to significant savings from not having to hire additional staff and allows current staff to focus on higher-priority tasks.
Eva Kazemi
Accounts Payables Supervisor, Longos
Process Fusion has also enabled us to digitally transform, by digitizing our payment workflows, improving staff efficiency, and streamlining processes.
Anna Zhang
Associate Director of the PassportONE
We are no longer required to shuffle through paper as all requests are easily searchable. Since go-live, we have not lost one requisition
Lindsay Lankin
Manager Patient Access, Makenzie Health
PF 360 Capture was not only able to offer us a multi-system solution, but one that would integrate with the systems that we had.
Michael Borman
Interim IT Manager, St. Mary’s General Hospital
Implementing PF 360 Capture has transformed our accounts payable process, significantly reducing manual tasks and improving efficiency.
Susan Smith
Funding & Grants Research Analyst, Municipality of North Grenville
PF 360 Capture has cut the time required for AP processing approximately in half and boosted productivity by 60%, while also making AP team members more fulfilled.
George Hatzigeorgiou
Chief Financial Officer, Contrôles Laurentide
Investment in PF 360 Capture has led to significant savings from not having to hire additional staff and allows current staff to focus on higher-priority tasks.
Eva Kazemi
Accounts Payables Supervisor, Longos
Process Fusion has also enabled us to digitally transform, by digitizing our payment workflows, improving staff efficiency, and streamlining processes.
Anna Zhang
Associate Director of the PassportONE
We are no longer required to shuffle through paper as all requests are easily searchable. Since go-live, we have not lost one requisition
Lindsay Lankin
Manager Patient Access, Makenzie Health
PF 360 Capture was not only able to offer us a multi-system solution, but one that would integrate with the systems that we had.
Michael Borman
Interim IT Manager, St. Mary’s General Hospital
Implementing PF 360 Capture has transformed our accounts payable process, significantly reducing manual tasks and improving efficiency.
Susan Smith
Funding & Grants Research Analyst, Municipality of North Grenville
PF 360 Capture has cut the time required for AP processing approximately in half and boosted productivity by 60%, while also making AP team members more fulfilled.
George Hatzigeorgiou
Chief Financial Officer, Contrôles Laurentide
Investment in PF 360 Capture has led to significant savings from not having to hire additional staff and allows current staff to focus on higher-priority tasks.
Eva Kazemi
Accounts Payables Supervisor, Longos
Process Fusion has also enabled us to digitally transform, by digitizing our payment workflows, improving staff efficiency, and streamlining processes.
Anna Zhang
Associate Director of the PassportONE
We are no longer required to shuffle through paper as all requests are easily searchable. Since go-live, we have not lost one requisition
Lindsay Lankin
Manager Patient Access, Makenzie Health
PF 360 Capture was not only able to offer us a multi-system solution, but one that would integrate with the systems that we had.
Michael Borman
Interim IT Manager, St. Mary’s General Hospital

You Deserve Exceptional Services Too.

Because just like your customers, you shouldn’t need to figure it out all on your own.

Book a consultation

Book a consultation