Get Support Anytime, Anywhere
Whether you need help with incidents, premium support, or self-service guidance,
Process Fusion has you covered.
Support Options
Standard Support
Monday to Friday, 8:00 AM to 6:00 PM (local time).
Incident Management Portal: support.processfusion.com
Phone: 1-844-746-4734 (“Ring PFI”)
Phone: (+44) 8082586832 (UK ONLY)
Premium Support
24/7, 365 days a year.
Incident Management Portal: support.processfusion.com
Phone: 1-844-746-4734 (“Ring PFI”)
Resources
Customer Support Guide
This support guide gives a high-level overview of our customer support program and details on how to contact our support team, what our support packages are, incident management processes, response times, managed application services etc.
SysAid User Guide
The user guides walkthrough how customers can log into our self-service portal through SysAid and log in any issues they may have.
About Process Fusion and UniPrint
Our Merger Story
In 2019, UniPrint and Process Fusion joined forces to form a dynamic software and cloud services company. Our mission is to transform paper-intensive workflows into secure, automated digital solutions.
Printing Solutions:
Visit UniPrint.net for dedicated printing management resources, ensuring seamless access to our comprehensive solutions.
Why Choose Process Fusion?
We combine cutting-edge technology with a customer-first approach, empowering organizations to achieve more while doing less.