Get Support Anytime, Anywhere
Whether you need help with incidents, premium support, or self-service guidance,
Process Fusion has you covered.
Support Options
Standard Support
Monday to Friday, 8:00 AM to 6:00 PM (local time).
Incident Management Portal: support.processfusion.com
Phone: 1-844-746-4734 (“Ring PFI”)
Phone: (+44) 8082586832 (UK ONLY)
Premium Support
24/7, 365 days a year.
Incident Management Portal: support.processfusion.com
Phone: 1-844-746-4734 (“Ring PFI”)
Resources
Customer Support Guide
This support guide provides a high-level overview of our customer support program, including how to reach our support team, available support packages, incident management processes, response times, and details on our managed application services.
SysAid User Guide
The user guides walkthrough how customers can log into our self-service portal through SysAid and log in any issues they may have.
Terms & Conditions
This page outlines the legal agreement for using our cloud-based services, including licensing terms, user responsibilities, data protection, fair usage policies, and limitations of liability. By accessing our software, customers agree to these terms, which help ensure secure and compliant use of our platforms.
About Process Fusion and UniPrint
Our Merger Story
In 2019, UniPrint and Process Fusion joined forces to form a dynamic software and cloud services company. Our mission is to transform paper-intensive workflows into secure, automated digital solutions.
Printing Solutions:
Visit UniPrint.net for dedicated printing management resources, ensuring seamless access to our comprehensive solutions.
Why Choose Process Fusion?
We combine cutting-edge technology with a customer-first approach, empowering organizations to achieve more while doing less.