Key Learnings

  • Common Challenges Addressed: How others have overcome resource limitations and strategies for growth.

  • Finding quick wins and tip for your organizations: How to identify, assess and delivery immediate value for both front line and admin staff.

  • The future of Automation and AI in social service: Learn more about how digital tools and systems are impacting

  • Key Insights and Examples: Benefit from the wealth of experience shared by industry leaders at Community Living Toronto and Process Fusion

  • Grant Support by Process Fusion: Discover opportunities for grant support to fuel your impactful initiatives.

  • Common Challenges Addressed: How others have overcome resource limitations and strategies for growth.

  • Finding quick wins and tip for your organizations: How to identify, assess and delivery immediate value for both front line and admin staff.

  • The future of Automation and AI in social service: Learn more about how digital tools and systems are impacting

  • Key Insights and Examples: Benefit from the wealth of experience shared by industry leaders at Community Living Toronto and Process Fusion

  • Grant Support by Process Fusion: Discover opportunities for grant support to fuel your impactful initiatives.

  • Common Challenges Addressed: How others have overcome resource limitations and strategies for growth.

  • Finding quick wins and tip for your organizations: How to identify, assess and delivery immediate value for both front line and admin staff.

  • The future of Automation and AI in social service: Learn more about how digital tools and systems are impacting

  • Key Insights and Examples: Benefit from the wealth of experience shared by industry leaders at Community Living Toronto and Process Fusion

  • Grant Support by Process Fusion: Discover opportunities for grant support to fuel your impactful initiatives.

Meet the Speakers

Casey Pruden

Chief Digital Solutions Officer, Community Living Toronto

Director of information Services for one of the largest Developmental Service Agencies in Ontario. Currently leading a progressive 3 year cloud strategy to help position the Agency as a technical leader. Also leading a number of MCSS funded provincial projects to support increased accountability and transparency as well as projects to support individualized funding and budgeting.

Roger Mak

National Program Director, Interwoven Connections

Roger is a technology visionary and innovator with a track record of delivering successful programs and driving innovation in the tech industry. With extensive experience in software development, system design, and project management, Roger has provided cutting-edge solutions to top Canadian businesses, empowering them to thrive in today’s rapidly evolving digital landscape. With a diverse experience in the ITC, healthcare, automotive, telecommunications, financial services, and aerospace industries, Roger acutely understands how technology impacts various sectors. He has successfully managed teams, built strong client relationships, and played pivotal roles in startup ventures, including leading the company to an IPO at TSX. In addition, Roger’s innovative product design earned him recognition, including the prestigious InfoWorld’s “Green IT Award”. In his current role at Process Fusion, Roger focuses on helping non-profit organizations and the Ministry drive bigger social impact through digital transformation. He remains at the forefront of industry trends and emerging technologies, empowering organizations to gain advantages with AI/machine learning, data science, intelligent process automation, and cloud migration.

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