Meet the Speakers
Daniel Nielson
CTO, United Way BC
Daniel is a senior IT leader with 20+ years of experience in the retail, supply chain and e-com industries. He spent the majority of his career at Canadian Tire supporting the organization’s digital transformation journey and implementing new technologies to enhance in-store customer experiences. He was also responsible for Canadian Tire’s core data center and has managed teams offshore including India and eastern Europe.More recently, he has focused on modernizing United Way’s digital capabilities, including their Business Intelligence capabilities and developing specialized social sector mobile apps. United Way BC is going through a transformation after recent acquisitions and moving towards it’s vision of becoming a modern non-profit. He has also been helping with integrating systems to support recent M&As, and is exploring new ways to grow revenue, further community impact and streamline operations using data, system automation and digital capabilities.
Roger Mak
VP, Business Development, Public Sector/Non-Profit
Roger is a technology visionary and innovator with a track record of delivering successful programs and driving innovation in the tech industry. With extensive experience in software development, system design, and project management, Roger has provided cutting-edge solutions to top Canadian businesses, empowering them to thrive in today's rapidly evolving digital landscape. With a diverse experience in the ITC, healthcare, automotive, telecommunications, financial services, and aerospace industries, Roger acutely understands how technology impacts various sectors. He has successfully managed teams, built strong client relationships, and played pivotal roles in startup ventures, including leading the company to an IPO at TSX. In addition, Roger's innovative product design earned him recognition, including the prestigious InfoWorld’s “Green IT Award”. In his current role at Process Fusion, Roger focuses on helping non-profit organizations and the Ministry drive bigger social impact through digital transformation. He remains at the forefront of industry trends and emerging technologies, empowering organizations to gain advantages with AI/machine learning, data science, intelligent process automation, and cloud migration.
Key Learnings
Navigating Challenges: Understand the difficulties nonprofits face in driving operational transformation with limited resources.
Maximizing Impact: Learn how to prioritize initiatives and optimize financial and human resources for sustainable change.
Expert Insights: Gain best practices from Dan Nielson on leading successful transformation efforts in nonprofit organizations.
Quick Wins: Discover practical, low-cost strategies that can immediately improve efficiency and workflow.
Technology & Innovation: Explore how digital tools and automation can support nonprofit operations and drive impact.
Collaboration for Success: Learn how partnerships and community support can help scale transformation efforts.
Real-World Applications: Hear success stories from United Way B.C. and actionable takeaways for your organization.
Future-Proofing Your Nonprofit: Develop long-term strategies to sustain transformation beyond 2023/24.
