Key Learnings

  • Common Challenges: Explore transformation initiatives that tackle issues faced by agencies across Canada

  • Designing and delivering an effective roadmap to achieve your strategic initiatives

  • Discover quick wins and strategies to accelerate your goals and drive greater impact

  • Key Insights and Examples: Benefit from the wealth of experience shared by industry leaders at Community Living Toronto and Process Fusion

  • Grant Support by Process Fusion: Discover opportunities for grant support to fuel your impactful initiatives.

  • Common Challenges: Explore transformation initiatives that tackle issues faced by agencies across Canada

  • Designing and delivering an effective roadmap to achieve your strategic initiatives

  • Discover quick wins and strategies to accelerate your goals and drive greater impact

  • Key Insights and Examples: Benefit from the wealth of experience shared by industry leaders at Community Living Toronto and Process Fusion

  • Grant Support by Process Fusion: Discover opportunities for grant support to fuel your impactful initiatives.

  • Common Challenges: Explore transformation initiatives that tackle issues faced by agencies across Canada

  • Designing and delivering an effective roadmap to achieve your strategic initiatives

  • Discover quick wins and strategies to accelerate your goals and drive greater impact

  • Key Insights and Examples: Benefit from the wealth of experience shared by industry leaders at Community Living Toronto and Process Fusion

  • Grant Support by Process Fusion: Discover opportunities for grant support to fuel your impactful initiatives.

Meet the Speakers

Shakti Sinha

Chief Technology Officer, Services, CanadaHelps

Strategic IT executive with 20+ years’ expertise in Digital Transformation, Architecture, Software Development, Program Management, Client Relations, Sales, and Roadmap Planning. Proven success in leading global teams, delivering end-to-end projects, and consistently exceeding business targets. Adept at crafting and executing comprehensive roadmaps for successful lifecycles.

Roger Mak

VP, Business Development, Public Sector/Non-Profit

Roger is a technology visionary and innovator with a track record of delivering successful programs and driving innovation in the tech industry. With extensive experience in software development, system design, and project management, Roger has provided cutting-edge solutions to top Canadian businesses, empowering them to thrive in today’s rapidly evolving digital landscape. With a diverse experience in the ITC, healthcare, automotive, telecommunications, financial services, and aerospace industries, Roger acutely understands how technology impacts various sectors. He has successfully managed teams, built strong client relationships, and played pivotal roles in startup ventures, including leading the company to an IPO at TSX. In addition, Roger’s innovative product design earned him recognition, including the prestigious InfoWorld’s “Green IT Award”. In his current role at Process Fusion, Roger focuses on helping non-profit organizations and the Ministry drive bigger social impact through digital transformation. He remains at the forefront of industry trends and emerging technologies, empowering organizations to gain advantages with AI/machine learning, data science, intelligent process automation, and cloud migration.

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