ED visits rose to 16.1 million in 2024-25, from roughly 15.5 million the year before.
Healthcare information flow / Secure information exchange
The emergency room is the readout, not the problem.
ER pressure is the visible symptom of patient information that cannot move between primary care, hospitals, imaging, referrals, and long-term care. Process Fusion connects the systems you already run, so information flows and patients move.
16.1MED visits in 2024-25
1 in 10Waited 6+ hours
~1 in 10Inpatients awaiting next-level care
Source: Canadian Institute for Health Information, 2024-2025
What the data actually says
ER waits are not caused by minor visits. They are caused by blockages everywhere else.
The emergency department is a thermometer for the whole health system. When there is no inpatient bed, no long-term care placement, and no timely community care, the pressure surfaces in the ER.
One in ten patients waited more than six hours to be seen by a physician. The bottleneck is systemic.
About one in ten hospital patients cannot be discharged because the next level of care has no room.
The Process Fusion answer
When information flows, patients flow.
You cannot add beds overnight. But you can stop losing hours to faxed referrals, re-keyed forms, paper charts, and systems that do not talk.
Emergency Departments
Entry pointGet the right record to the ED on arrival, and the discharge summary back to the family doctor on the way out.
Powered by PF 360 Capture and InteroperabilityCentral Intake
One front doorRoute, triage, and track every incoming referral in one place instead of across fax machines, inboxes, and spreadsheets.
Powered by PF 360 Capture and WorkflowDigital Referrals
Complete on arrivalReplace faxed referrals with structured digital ones that arrive complete, so patients do not wait on a re-send.
Powered by PF 360 Digital ReferralsMedical Imaging
Sites and systemsMove imaging requests, reports, and results between sites and systems automatically.
Powered by PF 360 Capture and RoutingPrint-to-Digital
Kill the paper stepCapture, classify, and file documents the moment they are created, with fewer scan piles and manual filing steps.
Powered by PF 360 Print and CaptureIntelligent Fax
Still criticalRead inbound faxes, extract the data, and drop it straight into the right system.
Powered by PF 360 Intelligent FaxOceanMD Integration
Connect OceanBring OceanMD eReferrals and eForms into the same flow, so teams do not need a separate portal to check.
Powered by PF 360 InteroperabilityInteroperability
The missionConnect the systems you already run so patient information moves freely across them.
Powered by PF 360 Interoperability HubPublic customer post
Customer Success: Horizon Health Network
Miramichi Regional Hospital's Medical Imaging Department moved imaging orders and related documentation into a paperless workflow with Process Fusion, saving around 250,000 sheets of paper per year.
250Ksheets saved per year30K+digital requests processed1stNew Brunswick pilot project
"Going paperless is more than a technology upgrade. It's a reimagining of how we deliver care."Ryan Duggan, Director of Medical Imaging, Miramichi area - Horizon Health Network
Built in Canada
Designed for Canadian healthcare data expectations.
Canadian-built and Canadian-supported, with infrastructure designed for healthcare and government buyers.
Find where your information stops flowing.
Walk through one workflow - referrals, intake, fax, or imaging - and see where PF 360 can connect it to everything else.